wisnu Legal Notice

Service Availability and Jurisdiction

We at wisnu do not offer our services in jurisdictions where online wagering is prohibited by law. Our platform operates in specific regions where such activity is permitted. If you access wisnu from a location where our services are banned, you do so at your own risk and in breach of your local law. We are not responsible for any legal consequences arising from unauthorized access.

Users may access wisnu from cities including Jakarta, Surabaya, Bandung, Medan, and Semarang, provided their local jurisdiction permits online gaming. However, we make no warranty regarding the legality of wisnu in any specific location. You must verify independently that your use of our platform complies with applicable law in your jurisdiction.

Account Eligibility

To open an account on wisnu, you must meet the following criteria: you are at least 18 years old; you are a natural person (not a business, government agency, or entity); you have not been banned or excluded from wisnu in the past; and you have not violated our terms of use on any previous wisnu account.

When you create your wisnu account, you provide personal information including your name, date of birth, email, phone number, and residential address. You confirm that this information is accurate and complete. We may request government-issued ID or proof of address to verify your identity. Providing false information is grounds for account suspension or permanent closure.

• You must be at least 18 years old.
• You must provide accurate personal information.
• You confirm your access complies with your local jurisdiction's law.
• You accept all terms and conditions of wisnu.

No License Claim

wisnu does not claim to be licensed in any specific country or jurisdiction. We do not hold a gaming license issued by any government authority. Our service is offered on an as-available basis in jurisdictions where applicable law permits, but we make no assertion of government approval, endorsement, or licensing.

If you are in a jurisdiction that requires online gaming platforms to hold a specific license, wisnu may not be available to you. It is your responsibility to determine whether our platform is legal in your location before opening an account or depositing funds.

Payment and Financial Responsibility

We at wisnu accept deposits through multiple payment channels including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. By depositing funds on wisnu, you acknowledge that you are using your own money or money you are authorized to use. We are not liable for disputes between you and your payment provider or bank.

You are responsible for all deposits made to your wisnu account. If your payment provider disputes a transaction, you must resolve the matter directly with them. We will cooperate with their investigation, but we are not liable for payment processing errors or delays outside our control.

Deposit responsibility

You are responsible for all funds deposited on wisnu. Deposits are final and non-refundable except where required by law or our terms.

Withdrawal eligibility

Withdrawals are subject to verification and may be delayed if we suspect fraud or money laundering.

Currency and conversion

We operate in Indonesian Rupiah (IDR). Currency conversion fees may apply depending on your payment provider.

Tax liability

You are responsible for reporting and paying any taxes due on your wisnu winnings or activity in your jurisdiction.

Data Protection and Privacy

Our privacy practices are set out in detail in our Privacy PolicyBy using wisnu, you consent to our collection, storage, and use of your personal data as described in that document. Your data may be stored on servers located outside your jurisdiction.

We do not sell your personal information. We share your data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), compliance partners, and law enforcement when required by valid legal process.

Limitation of Liability

We at wisnu provide our service on an "as is" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of wisnu, including lost funds, interruption of service, or unauthorized account access.

Our total liability to you for any claim arising from wisnu is limited to the amount you have deposited on our platform. This limitation applies except where prohibited by law or where your claim arises from our fraud, gross negligence, or willful misconduct.

Dispute Resolution and Contact

If you have a legal question, complaint, or dispute regarding wisnu, contact our legal and compliance team through the support form in your account dashboard. We will respond to your inquiry within 30 days. If you remain unsatisfied after our response, you may pursue dispute resolution through an independent mediator (details available on request).

For urgent legal matters or if you believe wisnu is operating unlawfully in your jurisdiction, contact our legal team immediately. We take such reports seriously and will investigate promptly. Our support team is available in English and Indonesian and can assist with legal inquiries, account suspension requests, or jurisdiction-specific questions.

Changes to This Notice

We reserve the right to amend this legal notice at any time. Material changes will be communicated via email or a prominent notice on wisnu. Your continued use of our platform after such notice constitutes acceptance of the updated notice. If you do not agree to changes, you should close your account and cease using wisnu.

This legal notice is the entire agreement between you and wisnu regarding service availability, eligibility, and legal compliance. If any provision of this notice is found to be unenforceable, the remaining provisions remain in force. wisnu services operate only where applicable law permits. Your access and use are entirely your responsibility.